---
title: "Help | Boost Fitness"
description: "How to get help with the Boost Fitness app: in-app support, email, signing in, deleting your account and reporting a message."
canonical_url: "https://boostfitness.io/help"
meta:
  "og:description": "How to get help with the Boost Fitness app: in-app support, email, signing in, deleting your account and reporting a message."
  "og:title": "Help | Boost Fitness"
---

**Help**

# Help with Boost Fitness

**Answers for people who use the Boost Fitness app, and how to reach us.**

## **Help in the app **

Tap your picture at the top right to open Account, then choose Help & support. You can search the answers there, report a problem and see your requests.

## **Email us **

Write to [**~~support@boostfitness.io~~**](mailto:support@boostfitness.io). We reply within 5 working days. If you're reporting something, we aim to act on it within 24 hours.

## **Signing in **

Enter your email and choose Continue with email, and we'll email you a code to type in. You can also choose Use my password or Continue with Apple. Boost is for people aged 16 and over.

## **Deleting your account **

In the app, go to Account → Delete account. On your coach's website, go to Account → Sign-in & security → Delete account. Either way, we email you a 6-digit code to confirm it's you.

## **Reporting a message **

In the app, press and hold a message, then choose Report. On the web, choose the flag next to a message.

## **I'm a coach **

Sign in and open the [**~~coach help centre~~**](https://boostfitness.io/support/docs), or email [**~~support@boostfitness.io~~**](mailto:support@boostfitness.io).

## **Policies **

- [**~~Privacy Policy~~**](https://boostfitness.io/legal/privacy-policy)
- [**~~Terms of Use for members~~**](https://boostfitness.io/legal/member-terms)
- [**~~Data Deletion Instructions~~**](https://boostfitness.io/legal/data-deletion)

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.